Email: polestarbags@gmail.com
For Product Enquiries: 9885032687
Return policy
The website and its affiliate’s attempts to be as accurate as possible. However the website makes no warranty that the product descriptions and any other content on this site are accurate, complete or error free. If the product offered by the website itself is not as described in case your sole remedy is to return the product in an unused condition in conjunction with the return policy
Returns and Exchange
You can exchange any order within 15 working days from the date of delivery. All exchanges must be unworn and unused.
Wrong or Damaged Order
While these cases are extremely rare, however, if you do receive a wrong or damaged product, please ensure that you contact our customer care at polestarcare@upscal.io within 3 working days.
Send in the product/s to:
Scale Polestar India Private Limited , 23/5, Delhi Mathura Road Ballabgarh Faridabad Haryana 121004 India